Leading Edge Tech

Communication & Collaboration

In today’s business landscape, success depends less on proximity and more on the ability to communicate and collaborate effortlessly. Whether your customers or workforce are on-premises, in the cloud, or using a hybrid approach, Leading Edge Tech simplifies the management of your communication and collaboration tools. We help you reduce complexity, enhance security, and lower costs—providing a single point of contact to keep your business seamlessly connected.

Drive Better Business Outcomes with Secure Communication and Collaboration Solutions

In today’s fast-paced, often remote work environments, the strength of your communication infrastructure can significantly impact your success. Issues like slow internet speeds, outdated phone systems, and weak cybersecurity can lead to lost opportunities, decreased productivity, and increased vulnerability to cyberattacks. Partnering with a trusted provider for tailored communication and collaboration solutions gives you a competitive advantage while safeguarding your data and systems against threats.

 

Communication and Collaboration Are Evolving Priorities

The mobile workforce in the U.S. is projected to grow from 78.5 million in 2020 to 93.5 million by 2024. With 60% of employees requiring secure, reliable access to business applications, data, and collaboration tools on mobile devices, your communication strategy must encompass comprehensive endpoint management, monitoring, and robust security.

Happy engineers checking for signs of imminent failure in data center equipment. Upbeat colleagues discussing ways to prevent server clusters damages, monitoring critical systems

Boost Productivity and Cut Costs with a Unified Solution

Many organizations rely on their in-house IT teams or managed service providers (MSPs) to oversee both IT infrastructure and communications systems. However, while IT teams may be skilled in network management, troubleshooting communication platforms like video conferencing often falls outside their expertise. Time spent fixing communication systems is time taken away from managing critical IT functions and business processes.

At Leading Edge Tech, we specialize in both IT infrastructure and communication solutions. Our cyber-first approach combines Unified Communications and Collaboration as a Service (UCaaS) with the expertise of our team, which includes specialists in telecommunications, cybersecurity, engineering, networking, and cloud. We also partner with all major telecommunications and networking providers, giving us in-depth knowledge to manage and optimize your entire communication ecosystem.

Transform Communication and Collaboration from Complex to Streamlined

Ideally, your business operates with a unified communications strategy that aligns with your goals and budget, seamlessly supporting your overall objectives.

 

In reality, many organizations rely on a patchwork of communication and collaboration tools from various providers—each with different contracts, fees, service-level agreements (SLAs), and upgrade cycles. When you factor in end-user support, training, and cybersecurity, what was meant to enhance productivity often becomes a source of frustration and inefficiency.

 

Leading Edge Tech can help simplify your communication landscape. We start with an unbiased assessment of your current systems, so we can understand what’s working and what’s not. From there, we’ll collaborate with you to design and implement a comprehensive communication and collaboration plan tailored to the unique needs of your business, employees, and customers.

Telecom Analysis

Our team of cyber-first communication and networking experts will conduct a thorough review of your current telecom infrastructure. We’ll identify opportunities to reduce costs, optimize resources, and improve security. The assessment will include a detailed analysis of expenses, a network performance evaluation, and a security audit to pinpoint areas where you might be overspending, underutilizing resources, or exposing your business to risks.

Endpoint Review

Logically’s comprehensive endpoint assessment evaluates all devices, including laptops, desktops, and mobile devices, as well as associated software and hardware. We’ll assess your patch management practices, antivirus protection, user access controls, and data backup and recovery protocols to identify vulnerabilities and ensure compliance with security policies.

Discover the Right Technical Partner for Your Business

With over 20 years of experience, Leading Edge Tech has cultivated strong relationships with the top telecommunications and network solution providers. This extensive network allows us to offer impartial recommendations, ensuring you select the perfect technology partner to meet your communication infrastructure needs.

Cropped portrait of a team of colleagues standing together with their arms crossed in a modern office

Vendor Evaluation and Selection

We support you throughout the entire process—evaluating potential solutions, comparing vendors, reviewing proposals, and negotiating contracts. Thanks to our extensive network of trusted partners, we can help you find the right technology solutions to scale, secure, and optimize even the most complex business communication environments.

iStock-1131209057-1024x660

Endpoint Refresh Strategy

As mobile device technology evolves rapidly, it’s important to regularly refresh your endpoint hardware and software. Our endpoint refresh strategy includes replacing outdated devices, ensuring data backup and migration, providing user training, and facilitating a smooth transition to new devices—all while minimizing disruptions to your operations.

The relationship we have with Logically has allowed our team to be efficient and effective and provide the customer service our customers require.

IT Systems Analyst

Medium Enterprise Construction Company

Elevate Your Collaboration with Expert Support

Effective communication is key to successful collaboration, but many IT teams face challenges in managing and deploying a full-scale communications solution. With Leading Edge Tech’s dedicated project managers and deployment specialists, you can streamline and enhance your business communications with ease.

 

Our skilled project management specialists can support project planning, budget management, timeline tracking, and risk mitigation so that you get the communications system you need and avoid project delays, budget overruns, and security breaches.

Let us set up and deploy software, applications, and settings to all your endpoint devices to ensure they meet security and compliance standards, software updates and patches are current, and devices integrate with existing endpoint management tools.

Leading Edge Tech helps you secure your remote perimeter by managing all endpoints and tracking and analyzing the performance and security of devices in and on your business networks.

Our endpoint security service protects individual devices from cyber threats by enforcing security policies, managing who has access to your applications and systems, and implementing antivirus software, firewalls, intrusion detection and prevention systems, and encryption.

Our experienced and certified technicians seamlessly implement mobile device management solutions tailored to meet your business needs. We provide ongoing support and maintenance to ensure optimal device performance and maintain policies, profiles, app management, and security features to ensure devices are compliant and protected.

We can track and manage all your endpoint device’s physical and digital assets, including hardware and software. Features include inventory management, asset lifecycle management, software licensing compliance, hardware configuration management, and more.

Leading Edge Tech at Your Service

Partnering with Leading Edge Tech for fully managed services means you can leave the complexities of your communications systems to us. Choose from a broad suite of communication and collaboration solutions, delivered by expert specialists in communications, cybersecurity, and networking. Alternatively, our UCaaS platform offers you a single point of contact to keep your team connected and productive.

UCaaS (Unified Communications as a Service)

Our scalable, cloud-based communication platform includes everything you need—from custom system design to installation, configuration, and ongoing support. UCaaS enhances collaboration, reduces the risk of performance issues across disparate systems, and cuts down on maintenance costs, all while offering flexibility to grow with your business.

Managed VoIP Solutions

Upgrade your outdated phone systems and eliminate poor call quality with Leading Edge Tech’s VoIP solutions. Our reliable, scalable, and cost-effective phone systems offer personalized service and enhanced security features—helping you improve communication without the hassle of maintenance and system upgrades.

Call Center Solutions

Long wait times and poor call handling can damage your customer experience. Leading Edge Tech’s advanced call center solution features intelligent call routing, queue management, IVR customization, and real-time analytics, ensuring your customers receive optimal service while boosting efficiency, reducing costs, and providing actionable insights for continuous improvement.

Visual Collaboration & Workspace Tools

Whether your team is in-office, remote, or hybrid, seamless collaboration is essential. Leading Edge Tech helps eliminate communication barriers and streamline workflows with a custom platform that integrates video conferencing, team messaging, file sharing, and project management tools—delivered with robust security to keep your data safe.

Broadband & Fiber Connectivity

In today’s business world, reliable, high-speed internet is a must. Leading Edge Tech provides broadband and fiber solutions designed to optimize your internet performance, boost productivity, and reduce costs. We handle the design, installation, and configuration to ensure seamless connectivity for your business.

Cellular Backup Solutions

Ensure business continuity with a cellular backup system that automatically activates during internet outages. Leading Edge Tech’s failover solution provides peace of mind by keeping your communication systems online and protecting against potential data loss, minimizing disruption to your operations.

Mobile Device Management (MDM)

Simplify device management and enhance security with our fully managed MDM service. Leading Edge Tech’s MDM solution supports BYO devices, providing comprehensive monitoring, risk management, scheduled updates, and access control to keep your business secure and reduce IT overhead.

Desktop as a Service (DaaS)

Save on hardware costs and reduce IT maintenance with our Desktop as a Service (DaaS) offering. We provide a secure, cloud-hosted desktop environment that users can access from anywhere, delivering a scalable, cost-effective solution that improves security, compliance, and reduces your IT workload.

Why You Can Trust Leading Edge Tech Experts

At Leading Edge Tech, we take a cyber-first approach to safeguarding your entire infrastructure—whether it’s at the endpoint, across your network, or in the cloud. Our team of highly skilled professionals holds certifications across a broad range of cybersecurity disciplines, ensuring your business is protected in even the most complex and dispersed environments.

Cybersecurity is at the core of everything we do, and our mission to protect your business extends to every member of our team. We proactively defend against threats by deploying best-in-class managed security technologies. And when a threat does arise, we partner with you to quickly assess the situation, mitigate risks, and take the necessary steps to neutralize the threat, ensuring your business stays secure and resilient.

data-center-2png-768x672

THRIVE IN THE MODERN WORKPLACE

Discover how Leading Edge Tech and Microsoft can empower your business to succeed in today’s dynamic and evolving work environment.

Judge Us by the Partners We Keep

And the Awards We’ve Earned

Related Resources

data-center-header

IT Tactics for Telecommunications

Smiling friends sitting at table and using laptop in café

Best Practices for Zoom Meetings

storage-management

Benefits of Cloud Remote Work

Discover All of Our Managed Service Packages